RETURNS

Orders & Returns

ORDERS AND RETURNS POLICY

Merchandise purchased on BabooSports.com may be returned for a full refund within 30 days of purchase if it meets the following requirements:
  1. Merchandise was purchased from BabooSports.com. We do not accept returns from any other Authorized BabooSports retailer.
  2. Must be returned in its original condition within 30 days of purchase. Returns received after 30 days will not be accepted and be returned.
  3. Must have a valid proof of purchase or packing slip to receive a full refund. All items returned without a proof of purchase or packing slip will not be accepted.
  4. Original condition is defined as follows:
    • Racquets must be unstrung, with header card and grip packaging still in place. No signs of wear on bumper guards or butt caps of any kind.
    • Shoes must be in original box with all cards and papers still in the box and shoes. They must be not worn or blemished.
    • Clothing, bags and strings must be returned unused with all tags still attached to the products, material must be unworn/unwashed/unaltered, and must be in its original packaging or outer packaging.
  5. Reasons for returns must be indicated on all returns.
The Return Process
  1. Email info@BabooSports.com indicating your reasons for making a return. Please include order number in your inquiry. Once we receive your email, when approved they will issue you a RETURN AUTHORIZATION Number.
  2. Box up your items making sure that all the guidelines are met and followed to ensure a full refund (above). Making sure to include the proof of purchase or packing slip and a brief explanation for your return. Also be sure to write your RA# visible on the outside of the box.
  3. Any form of shipping is accepted when returning your items, just be certain your service brings us your package. BabooSports is not responsible for lost or damaged items during shipping.
  4. Ship the items back to: BabooSports.Com. Tema Community 11 Shell Fuel Station, Close to Women’s Hospital. P.O.Box 13011, Tema Greater-Accra, Ghana
  5. Please allow up to 5 days for BabooSports to receive and process your return. All credits will be processed back to the original form of payment within 10 days of the processing of your return.
Wrong Items shipped
If an incorrect item was shipped, please contact us immediately at +233 24 345 1224 and we will assist you in obtaining the correct items.

Customer Support

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Certified As Original

We are committed to providing our customers with original products. In a time when quality seems to be compromised by price, we are determined to be different.

Free Shipping

Orders Over ¢700

Order ¢700 or more to qualify for FREE Shipping on eligible items. With free shipping, your order will be delivered 1-5 days after all your items are available to ship.

All Products are Certified As Original

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+233 24 345 1224

Customer Service.

Privacy Policy

If you purchase a product from BabooSports.Com, we require certain personal information from you on our order pages. You must provide contact information such as name, email, and shipping address and financial information such as credit card number and expiration date, otherwise we cannot process your order. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. We use this information for internal purposes, such as studying our customers' preferences and improving the customer experience. We may also use your information to contact you for account and promotional purposes.

We may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail, providing marketing assistance, processing credit card payments, conducting surveys, providing customer service, and other similar functions. These companies may have access to your personal information in order to perform their roles, but they may not disclose your information for other purposes. Personal information may be transferred in connection with the sale, merger, or acquisition of business assets of or its parent company. We may share aggregate web site usage information with marketing partners and affiliates but this information does not identify individual users. We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us. We may also utilize information you have posted on community forums and message boards for use in marketing and promotions.

SECURITY
The security of your personal information is important to us. When you enter sensitive information on our order forms, such as credit card number, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted, industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Because no method of transmission over the internet or method of electronic storage is 100% secure, we strive to use commercially acceptable means to protect your personal information yet cannot guarantee its absolute security.

OPTING OUT OF OUR INFORMATION
We may occasionally send you information on special offers, promotions, or product updates, or you may be a subscriber to our newsletters or you may have opted in to receive newsletters or special promotions from one of our trusted third-party providers. If you decide you no longer wish to receive these communications, you may opt-out of receiving them by following the instructions included in each newsletter.

COOKIES
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies to collect anonymous information about how you use this site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our site, what pages you view, and where you go after you leave our site. The cookies are not connected to your personal
information.

LINKS TO OTHER SITES
This site may contain links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of other sites. This privacy statement applies only to information collected by this site.

CHANGES TO OUR PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of the change. We reserve the right to modify this privacy statement at any time, so please review it frequently.

Privacy Policy

Terms Of Use

If you purchase a product from BabooSports.Com, we require certain personal information from you on our order pages. You must provide contact information such as name, email, and shipping address and financial information such as credit card number and expiration date, otherwise we cannot process your order. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. We use this information for internal purposes, such as studying our customers' preferences and improving the customer experience. We may also use your information to contact you for account and promotional purposes.

We may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail, providing marketing assistance, processing credit card payments, conducting surveys, providing customer service, and other similar functions. These companies may have access to your personal information in order to perform their roles, but they may not disclose your information for other purposes. Personal information may be transferred in connection with the sale, merger, or acquisition of business assets of or its parent company. We may share aggregate web site usage information with marketing partners and affiliates but this information does not identify individual users. We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us. We may also utilize information you have posted on community forums and message boards for use in marketing and promotions.

SECURITY
The security of your personal information is important to us. When you enter sensitive information on our order forms, such as credit card number, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted, industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Because no method of transmission over the internet or method of electronic storage is 100% secure, we strive to use commercially acceptable means to protect your personal information yet cannot guarantee its absolute security.

OPTING OUT OF OUR INFORMATION
We may occasionally send you information on special offers, promotions, or product updates, or you may be a subscriber to our newsletters or you may have opted in to receive newsletters or special promotions from one of our trusted third-party providers. If you decide you no longer wish to receive these communications, you may opt-out of receiving them by following the instructions included in each newsletter.

COOKIES
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies to collect anonymous information about how you use this site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our site, what pages you view, and where you go after you leave our site. The cookies are not connected to your personal
information.

LINKS TO OTHER SITES
This site may contain links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of other sites. This privacy statement applies only to information collected by this site.

CHANGES TO OUR PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of the change. We reserve the right to modify this privacy statement at any time, so please review it frequently.

SHIPPING
WE CURRENTLY ONLY SHIP WITHIN THE GREATER ACCRA REGION OF GHANA.
BabooSports.Com uses Third party delivery services for all standard shipments. Orders are typically fulfilled within 1-2 business days and shipped out using standard shipping rates. Expedited shipping options will be indicated when available.

RETURNS
If you are not satisfied, you may return the unused portion within 30 days for a full refund. There are no refunds offered after 30 days. If you wish to return your item please send back to the address below. Include a note explaining the reason for the return.

Terms Of Use

Your Account

Contact BabooSports.

  • BabooSports.Com. Tema Community 11 Shell Fuel Station, Close to Women’s Hospital. P.O.Box 13011, Tema Greater-Accra, Ghana
  • Our 2nd Location : Adjacent Akosombo textiles Ltd, Adabraka - Freetown, Ajabeng road
  • sales@baboosports.com

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