ORDERS AND RETURNS POLICY
Merchandise purchased on BabooSports.com may be returned for a full refund within 30 days of purchase if it meets the following requirements:- Merchandise was purchased from BabooSports.com. We do not accept returns from any other Authorized BabooSports retailer.
- Must be returned in its original condition within 30 days of purchase. Returns received after 30 days will not be accepted and be returned.
- Must have a valid proof of purchase or packing slip to receive a full refund. All items returned without a proof of purchase or packing slip will not be accepted.
- Original condition is defined as follows:
- Racquets must be unstrung, with header card and grip packaging still in place. No signs of wear on bumper guards or butt caps of any kind.
- Shoes must be in original box with all cards and papers still in the box and shoes. They must be not worn or blemished.
- Clothing, bags and strings must be returned unused with all tags still attached to the products, material must be unworn/unwashed/unaltered, and must be in its original packaging or outer packaging.
- Reasons for returns must be indicated on all returns.
The Return Process
- Email info@BabooSports.com indicating your reasons for making a return. Please include order number in your inquiry. Once we receive your email, when approved they will issue you a RETURN AUTHORIZATION Number.
- Box up your items making sure that all the guidelines are met and followed to ensure a full refund (above). Making sure to include the proof of purchase or packing slip and a brief explanation for your return. Also be sure to write your RA# visible on the outside of the box.
- Any form of shipping is accepted when returning your items, just be certain your service brings us your package. BabooSports is not responsible for lost or damaged items during shipping.
- Ship the items back to: BabooSports.Com. Tema Community 11 Shell Fuel Station, Close to Women’s Hospital. P.O.Box 13011, Tema Greater-Accra, Ghana
- Please allow up to 5 days for BabooSports to receive and process your return. All credits will be processed back to the original form of payment within 10 days of the processing of your return.
